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COVID-19 Letter From Our Administrator

I would like to personally thank you for your patience during this very unusual time we are all facing. This is an unprecedented time for all of us and we appreciate the support and kind words of encouragement we have received. We continue to monitor and look to our state and federal governing bodies on updates for Covid-19.

Most of you already know that we are an Athena Health Care Systems’ managed center, which means we are part of southern New England’s largest provider of skilled nursing and post-acute care services. As such, we have access to many policies and procedures to plan for such circumstances and access to additional resources for planning and contingencies.

Some of those contingencies include ensuring that we have adequate staffing in times of natural and other disasters and access to needed provisions to ensure uninterrupted care of our residents, including food, medical supplies and other necessities.

Our center has many policies and procedures for regular cleaning and infection prevention protocols, all of which we follow daily. During flu season and certain times of the year, we are at an increased level for infection prevention. We are now at an even more heightened level. We have stepped up our typical cleaning and disinfecting schedule that would be in place during flu season to include an enhanced cleaning schedule and upping our surface cleaning on high contact areas, to name a few.

We all have many questions on Covid-19 and will leave that to our local and national leaders to share. However, we know one of your biggest questions is, “how can I visit with my loved one?”  Please see options listed below.

As soon as we know of any changes to the restrictions on visitors, we will let you know. We will provide email updates as often as possible. If you have Facebook – please like and follow our page and look for updates there as well.  Please see below.

OPTIONS:

We have skyped, face time and zoom available to our residents.  Please contact the building and ask to speak to Alexa Jones, our Activities Director and she can explain the process as well as set up a time for your loved one to contact you.  Many of our residents have cell phones or using our phones to stay in contact.  I encourage you to reach out to them and stay in contact.  I also am encouraging letter writing and cards.  Your family will love hearing from you and know that they are not forgotten.  This is a great time to include letters and pictures from grandchildren to decorate their rooms.

FACEBOOK:

Log onto Facebook and search for The Oxford Rehabilitation Health Care Center or go to our Oxford web page and click on the F at the bottom of the page and it will take you directly to our Facebook page

Thank you,

Mike Bell

Administrator

March 19, 2020